The Protection Division’s new digital well being information system is on observe to roll out at each army hospital by 2022 regardless of ongoing startup issues confronted by pilot program customers, a Pentagon official instructed Senators at an April 26 listening to.
“We’ve got efficiently deployed to our 4 preliminary websites and we acquired a substantial amount of suggestions and classes discovered,” stated Stacy Cummings, who leads the rollout program for the Protection Healthcare Administration System. “We’re on observe to totally deploy by 2022.”
Cummings testified earlier than the Senate Appropriations subcommittee on protection.
The brand new medical information administration program, often known as “MHS Genesis,” was first rolled out beginning in February 2017 to 4 hospitals within the Pacific Northwest, together with Madigan Military Medical Middle at Joint Base Lewis-McChord, Washington, one of many Military’s main trauma therapy facilities.
However medical workers submitted over 7,000 “hassle tickets” to Cummings’ group after the launch, she stated. Sen. Patty Murray, a Washington Democrat, stated issues included the system incorrectly processing pharmaceuticals, and such a sluggish login course of that medical doctors “could not even open this system in a well timed method.”
“In your testimony you sounded very optimistic … however I simply need to emphasize this is not simply regular IT issues. Sufferers’ lives and security are at stake right here,” Murray instructed Cummings in the course of the listening to. “I do not need everybody to suppose that is happy-dappy-rosy, as a result of there’s numerous points that must be addressed.”
Cummings stated her group has resolved 1,000 of the 7,000 complaints and has break up the remaining points into two classes: issues that must be addressed inside how the system is designed, and coaching points.
Cummings stated her group additionally made a system change this week that “considerably is bringing down the time to log in,” she stated.
“We acknowledged that log-in time was enormous drawback,” she stated.
Cummings stated MHS Genesis will subsequent be carried out at extra West Coast hospitals beginning in 2019, however didn’t give particulars on particular places.
— Amy Bushatz might be reached at email@example.com.
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